This classification performs call intake and dispatching of emergency service providers; support duties; assist the public. REQUIREMENTS: * Two years progressively responsible work related experience, which includes clerical or law enforcement experience OR a satisfactory equivalent combination of education, experience and training. * High School Diploma or GED. * Pass a 12th Grade reading and writing exam and background check. * Within 12 months of appointment, must possess basic telecommunications certification, emergency medical dispatch certification and law enforcement data system certification from DPSST. * Possess a valid driver\'s license or obtain within 90 days of appointment and maintain throughout the course of employment. JOB DUTIES: * Perform call intake and dispatch of emergency service providers; answer emergency telephone calls for assistance, appropriate emergency personnel and equipment. Give emergency medical instruction until assistance arrives. * Enter all incidents and case data into computer files; process citations and forward to appropriate court. Assume responsibility for automated system and equipment. Utilize LEDS system and search and retrieve a variety of information. * Assist the public in person and by telephone; direct calls to appropriate division and answer questions courteously and professionally related to department activities. * Establish and maintain appropriate record keeping systems, i.e., restraining orders, warrants, detainers, citations, logs, etc. CLOSING DATE: * Open until filled.