Reports to: Director of Equity and Accountability Location: Office of Multilingual and Multicultural Education Equity and Accountability Program Manager INSTITUTIONAL BACKGROUND: The Office of Multilingual and Multicultural Education (OMME) is committed to ensuring our students will acquire 21st-century bi-literacy skills and cross-disciplinary knowledge required to succeed in college and careers. Through OMME’s work, English Learners (ELs) receive the services and programs they need, aligned with current research and the BPS vision, mission, and goals. GENERAL DESCRIPTION & GOALS: The department's focus is to ensure that students are making gains in language acquisition to be college and career ready. The Equity & Accountability Team of OMME also provides guidance and support to schools and central administration for legal compliance and equitable access to services. The team's core work is to support schools to ensure ELs have access to the services they are entitled to receive. Although team members may serve as the lead for some projects or jointly collaborate with other members within the team, the overarching responsibilities of the Equity team are as follows: Provide tailored support to schools within the structure of the strategic vision of the district and provide information and training on best practices for EL and FEL service monitoring, entering EL information for ESL scheduling, proposing ELD levels, FEL reclassification decisions, processing opt-out requests, leveraging qualified EL staff, maintaining ELD folders and related forms, and reviewing EL program effectiveness and quality. Effectively advocate for English Learners and contribute to district-wide planning activities such as but not limited to a) class size review, 2) student projections review, 3) budget collaborative, and 4) probable organization meetings. Develop EL Guidance and Other Policy Documentation through an understanding of federal, state, and local policies and protocols on English Learners; support the OMME Senior Director of Equity and Accountability in compiling, distilling, and transferring that information and knowledge so that complex English Learner service and program requirements can be easily understood by central and school-based staff, which includes the creation of new, and the revision of existing, guidances and other policy documents. Policy Implementation: Continuously reflect upon existing practices, protocols, and policies in BPS; evaluate effectiveness through various methods and data points, including but not limited to teacher and external stakeholder-related feedback, interdepartmental collaboration, and needs from OMME. Revise, problem solve, and improve current methodology to increase effectiveness and efficiency for both central and school-based staff around servicing ELs; ensure strategic, data-driven, and continuous improvement of systems and structures; innovate and refine to maximize equity, access, and agency of English Learners, and implement EL Programming with fidelity. Data Analysis and Quality Control: Ensure the integrity of data for ELs and EL staff, including ongoing monitoring of EL and EL staff data, data extraction, processing, storage, manipulation, analysis and processing EL change and opt-out requests from schools. Analyze data with basic statistical methods, interpret results, and provide written data analysis summaries. Report Generation: Under the guidance of the OMME Senior Director of Equity and Accountability, generate assigned reports that will provide internal and external stakeholders with actionable information about English Learner services and academic outcomes in particular with required reporting stemming from legal edicts that pertain to ELs, including reports from ad hoc requests and school visits from stakeholders. Provide training to develop educators’ knowledge of and ability to effectively implement equity and accountability requirements on English Learner and Former English Learner students by organizing and delivering professional learning sessions at LATF and other meetings, providing on-site school consultation, and additional direct support and technical assistance. Implement DESE mandated training concerning Rethinking Equity and Teaching for English Language Learners (RETELL) that is required for instructors providing core content instruction to ELs by way of organizing and managing the implementation of RETELL courses in BPS, serving as a point of contact with the Massachusetts Department of Elementary and Secondary Education (DESE), managing the registration process, hiring trainers and creating course schedules and working with BPS schools, the Office of Human Capital and DESE to ensure all BPS core content teachers are SEI endorsed. Supporting schools with state-mandated testing for ELs by the implementation of Assessing Comprehension and Communication in English State-to-State for English Language Learners (ACCESS) testing through managing overall logistics and annual test administration of ACCESS 2.0 for all K2-12 English Learners districtwide, serve as the District ACCESS Test Administrator, manage and sustain the transition to online testing to all schools and troubleshooting various situations on ACCESS administration. Provide hardware support by troubleshooting production issues, implementing short-term break/fix solutions, and participating in continual improvement of online OMME interfaces with schools. This includes providing technical support for OMME including managing reports on ELs on DataWarehouse and managing the interactions with OIIT in troubleshooting laptops, desktops, and cellular phones. Manage EL communications and media by supporting OMME leadership in composing online content and data visualizations that engage audience segments and lead to measurable action. Set communications vehicles in place to create momentum and awareness and test the effectiveness of communications activities, including tracking and measuring the level of engagement within the network over time. Develop and manage web design for interactive platforms and interfaces for schools to learn about EL compliance requirements (Title I, Title III, and other federal/state mandates), for schools to submit required reports and for the department to track relevant metrics around school capacity to meet obligations. Implement application programming by developing and delivering application solutions for OMME, other central office departments and schools under organizational standards and project delivery timelines. Identify and recommend design and implementation improvements across the organization’s application suite that will assist in streamlining EL data collection from schools. Manage and assess EL program implementation by triaging issues from schools and central office at the school and district levels for current and prospective EL program models. This includes developing and updating program management practices and policies as the need arises and participating in district meetings that pertain to programming for ELs, such as SEAT and meetings with Welcome Services. Professionalism: Model professional behavior that addresses job responsibilities, district policies and procedures, and the expectations of professionals working in a multilingual, multicultural, and economically diverse community. Safe, Respectful, and Culturally Sensitive and Responsive Learning Communities: Build and maintain safe, fair, and respectful learning environments that celebrate the diversity of the student population. Reflection, Collaboration, and Personal Growth: Reflect on practice in collaboration with colleagues, monitor personal and professional growth, and pursue professional development in needed areas. Other: Perform other tasks as requested by the OMME Senior Director of Equity and Accountability or the Deputy Chief of Operations and Accountability for the Office of Multilingual and Multicultural Education QUALIFICATIONS - REQUIRED: A Bachelor’s degree in Business, Economics, Statistics, Education or other related quantitative field. Ability to assume responsibility for data collection, data cleaning and manipulation, report generation, and statistical analysis. Must possess excellent communication skills, including communicating complex information in written or narrative form. Ability to perform requested tasks from start to completion as directed. Willingness to grow knowledge base for additional analytic approaches. Job Requirements: Minimum three years experience working in a school or central office setting Demonstrated excellence in analytical thinking and problem-solving Experience organizing multiple complex projects under tight deadlines and achieving goals successfully Demonstrated experience leading a team and coordinating work with multiple internal/external partners and legal stakeholders Ability to integrate data analysis into strategy development and to use data to support the implementation of strategies at school and district levels Working knowledge of federal and state regulations concerning English Learners Ability to work with diverse groups of people Excellent customer service skills, with a solid ability to problem solve Ability to use the internet to conduct research and data analysis Facility with and knowledge of a wide variety of computer programs, including MS Office (particularly Word, Excel, Access, and PowerPoint), to create data reports and presentations Proven ability to work independently, exercise judgment and manage multiple tasks and priorities while meeting deadlines. Excellent verbal and written communications skills, with good editorial skills Excellent organizational skills with attention to detail Current authorization to work in the United States - Candidates must have such authorization by their first day of employment QUALIFICATIONS - PREFERRED: Master’s Degree in ESL, Business, Economics, Statistics, Education or other related quantitative field. EL Literacy knowledge and expertise across grades K2 to 12 and Content Areas (ELA, Math, Science, History). Knowledge of database manipulation with SQL. Experience with the Follett Aspen Student Information System (SIS). Working knowledge of national research and best practices theories to close the achievement gap for EL students. Second Language Proficiency in Spanish, Haitian Creole, Chinese, Vietnamese, Somali, Portuguese, Cape Verdean Creole, Arabic, French, or other preferred languages. TERMS: Managerial, C42. The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities based on race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals’ dignity or interferes with their ability to learn or work. " />

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Equity and Accountability Program Manager (SY23-24)

Job Description

Primary Location Central Office - Multilingual & Multicultural Education

Salary Range C42 ($96,773) / 1.0 FTE

Shift Type Central Office

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