Description

We are offering a contract to hire employment opportunity for a Customer Service Administrative Representative supporting a Sales Team in Compton, California. The role primarily involves providing office support, liaising with sales representatives, and managing email correspondence. You will be a key player in our team, contributing to the growth of our customer service function.

Responsibilities:

• Provide comprehensive support to sales representatives

• Follow up on orders and shipments diligently to ensure customer satisfaction

• Communicate effectively via email, ensuring all correspondence is handled in a timely and professional manner

• Utilize the DTR system for accurate record keeping and data management

• Proficiently use Microsoft Office applications, including Excel, Word, and Outlook, to manage and organize information effectively

• Contribute to the growth of the team by supporting the onboarding of new sales representatives

• Deliver top-quality customer service, handling inbound and outbound calls as necessary

• Perform data entry tasks and schedule appointments as required

• Leverage your bilingual skills in Spanish to enhance communication with a diverse range of customers

• Apply your administrative experience to streamline processes and improve efficiency in the workplace.

Requirements

• Minimum of 2 years of experience in a Customer Service Representative role or similar

• Proven ability to answer inbound calls in a timely and professional manner

• Proficient in data entry with attention to detail and accuracy

• Ability to handle email correspondence professionally and efficiently

• Proficiency in Microsoft Excel and Microsoft Word

• Experience in order entry and processing

• Ability to work in a fast paced environment

• Prior administrative experience is a plus

• Must have excellent communication, interpersonal, and organizational skills

• Must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .