Job Information
Speedway LLC Help Desk Operator in Enon, Ohio
Summary:
Assists the department in daily activities; enters data and performs routine clerical duties in order to complete and/or maintain business records and reports; immediately reports all concerns to the Department Supervisor or Manager
Responsibilities:
Performs repetitive data entry.
Searches, interprets, selects and codes documents and records as needed.
Operates various office equipment, software and/or tools required by the department to complete assigned tasks.
Answers and responds to incoming phone calls and emails requesting support relative to the assigned department.
Performs routine record filing and may be responsible for the set up and maintenance of filing systems.
Receives and distributes mail, reports and other departmental records.
Researches and analyzes data under the guidance of higher-level personnel.
Communicates clearly and accurately with internal and external customers.
Performs simple mathematical equations and completes routine forms as needed.
Maintains operating knowledge of manual and computer systems utilized by the assigned department.
Supports other departments during installs, upgrades and conversions according to goals of the assigned department.
Receives cross-training in one or more departmental functions and is able to perform duties for any absent personnel within the department.
Trains and develops new and existing personnel.
Completes departmental reporting as needed.
Completes other duties, including special projects, as assigned by Management.
Education Requirements:
- High School Diploma or GED
Experience Requirements:
- See Grade Level Distinctions
Skill Requirements:
Experience with Word, Excel, and other MS Office Suite applications
Effective listening, telephone, verbal and written communication skills
Accurate computer keyboard and data entry skills
Ability to learn new products and technology quickly
Positive, professional attitude and adaptive to change
Ability to sit for extended periods of time in a relatively stationary position
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
EEO Statement
Speedway is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
In Compliance with the Americans with Disabilities Act and other applicable laws, we offer reasonable accommodation in the employment process. If you are unable to complete the application process due to a disability, please contact 1-888-225-5735, option 4.
Speedway is a gasoline-convenience store company with over 4,000 stores from coast to coast. At Speedway, we are proud of our success at meeting the fueling and convenience needs of over two million customers every day, and proud of the reputation of our good name within the communities we serve. Speedway is home to Speedy Rewards, the best rewards program in the business! Join us for lunch at a Speedy Café, a fast-casual dining option at a growing number of Speedway locations. Speedway is the nation's second largest company-owned and -operated convenience store chain and maintains its headquarters in Enon, Ohio, located near Dayton. At Speedway, we are proud of our long-term commitment to meeting the fueling and convenience needs of over 2.4 million customers who shop our stores on a daily basis.