Have you ever wanted to be an Employee Owner? We are looking for a motivated and results-driven individual to join our team as a Contract Billing Specialist!

Who is PERRY proTECH?

PERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding in 1965, PERRY proTECH has evolved with customer needs and adapted as technology progressed. Our mission is to help our clients achieve a competitive advantage by maximizing the integration of technology with business needs. PERRY proTECH manages relationships with multiple technology manufacturers so we can source a range of options to help our customers find the best solutions. We are 100% Employee-Owned. Every employee thinks and acts like an owner because they are one. Our employee-owners are committed to solving our clients' challenges with custom solutions that drive efficiency and cost-effectiveness. Join our team of talented employee-owners in transforming business operations with expertise and innovation!

Why Work Here?

As an Employee Owned Stock Plan (ESOP) company, our employee-owners directly contribute to and benefit from our success, making it an ideal place to grow your career and build wealth.

As a Contract Billing Specialist, you will be responsible for the invoicing of General Maintenance Agreement (GMA) contracts and leases, including new contract set-ups, cancellations, and any contract changes. You will also communicate with customers and sales personnel regarding meter reading audits and billing questions and concerns.

ESSENTIAL FUNCTIONS:

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Review, set up, change, and cancel maintenance contracts for customer equipment in the ERP System
• Update DocRecord with correct information and move into workflow once your process is complete
• Ensure all contracts that are due to bill that month, bill prior to the end of month close
• Perform pre-bill validation of invoices prior to release to the customer to ensure accurate contract billing
• Run audit processes for correct meter reads, product numbers, and program types as needed
• Administer and assist in the collection process for select accounts of the needed meter readings
• Utilize excel spreadsheets as necessary for contract set-up and maintenance processes as well as requested spreadsheet billing
• Research billing discrepancies
• Resolve customer and sales personnel inquiries regarding contracts and billing

GENERAL REQUIREMENTS:

• Extremely detail-oriented and organized
• Analytical and procedure-driven with strong problem-solving skills
• Adaptable and time-efficient
• Ability to follow processes and policies to perfection
• Ability to handle interruptions while completing daily tasks
• Self-motivated, flexible, and take initiative
• Excellent verbal and written communication skills
• Prioritize customer service and client satisfaction

WORK ENVIRONMENT:

A Contract Billing Specialist works in the office and must be able to sit for an extended period of time.

QUALIFICATIONS:

• Strong computer skills
• Proficient in Microsoft Office Suite
• Previous billing experience is preferred
• Full benefits package including Health/Vision/Dental and Life Insurance, Paid Holidays, Paid Parental Leave, PTO and Employee Owned Retirement Program.
• PERRY proTECH is an Equal Opportunity Employer.

To Apply: Complete online application located at