Description/Job Summary

Regional Operational Support Manager Job Description

Responsibilities:

• Work with management team to initiate onboarding in a timely manner;

• Creating and editing presentations

• Initiate and execute special projects;

• Provide exceptional customer service when assisting all internal employees, as well as external vendors

• Drive and deliver innovative PO initiatives

• Managing calendars, meeting agendas and minutes

• Partner with leaders on HR on succession planning, assessment, job/career progression and performance management.

• Operational support on daily tasks, project management as assigned and daily task administration.

• Stay informed of industry trends and innovative recruiting techniques;

• Evaluate and analyze data and metrics to ensure the effectiveness of the People Operations function.

• Collection and dissemination of information on behalf of site leaders and HR

• Partner with HR to build and enhance development courses and programs.

Requirements:

• Strong proficiency in working in a fast-paced environment and meeting continuous deadlines;

• Outstanding service orientation; sense of urgency; high level of personal integrity.

• 3+ years' experience with People Operations functions including establishing processes, compliance, benefits, payroll, and other day-to-day operations.

• Bachelor's degree or higher in related field of study is preferred.

• A minimum of three years full-cycle recruitment experience or agency recruitment experience.

• Experience with recruitment marketing on social media.

• Proven skills in client relationship building, critical thinking, and verbal and written communications. Ability to maintain confidentiality.

• Excellent interpersonal skills with the ability to work in a team environment and interact with all levels of management.

• Union Experience and working knowledge preferred

• Excellent verbal and written skills;

• Ability to successfully multi-task and be professional

• Demonstrated proficiency in coaching managers through performance issues;

• Strong organizational skills and extreme attention to detail;

• Must have experience working with an applicant tracking system

• Proficient in Microsoft products: Outlook, Word, Excel, Teams, Smartsheet and PowerPoint preferred.