Job Information
Nucor Steel Auburn, Inc. IT Operations Technician - NBBC in Norfolk, Nebraska
Job Details
Division: [[division_obj]]
Location: [[filter4]] , [[filter3]] , [[filter2]]
Other Available Locations: [[mfield1]]
Basic Job Functions:
Nucor Business Technology (NBT) is seeking qualified applicants for the position of IT Operations Technician. This position is responsible for configuring, operating, and maintaining various enterprise-wide systems as well as supporting internal IT partners across the enterprise. This position will be onsite, located at our Nucor Steel Nebraska division in Norfolk, NE.
Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations
Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition
Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications
Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, servers, access control systems and network devices
Create and support user account and group membership setups
Procure, setup, configure, distribute and troubleshooting of all mobile devices
Work on projects and perform other duties as assigned
Work a rotational on-call IT support schedule to include evenings and weekends as assigned
#LI-DNI
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Minimum Qualifications:
1 year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printers
IT related associate degree, or Equivalent combination of experience and education will also be considered.
Preferred Qualifications:
Experience installing, configuring, and troubleshooting MS Windows, Office, Outlooks, and other basic Windows applications
Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals
Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems/cameras/badges
Experience with workstation imaging software and an MDM solution such as Intune
Experience in a heavy industrial setting
Customer support or helpdesk experience
IT certifications, such as a current Comp TIA A
Nucor is an Equal Opportunity/Affirmative Action Employer M/F/Disabled/Vets and a drug free workplace