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U-Haul Quality Assurance Analyst in Phoenix, Arizona

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

We are seeking a professional Software QA Analyst to join our U-Haul family and support our applications. This position is responsible for designing and executing test scenarios for software usability. You will test new features and functionality, proactively identify issues, and participate in the research for identifying any root-cause, providing your scrum team with clear and concise written documentation and problem description when encountered. You must be passionate about creating quality software for our customers! Knowledge of C# and experience with creating and maintaining Unit, Integration, and Automated UI testing is a plus.

Job Description:

  • Work within an embedded Agile/Scrum team, collaborating with your team and stakeholders to ensure quality in any products in all aspects of the software development life cycle.

  • Conduct test planning, test design, test scripting, and manual test execution within the test life cycle.

  • Monitor program performance via logging tools and user experience analysis tools to ensure user satisfaction and efficiency of operation.

  • Consistently follow and support documented processes and procedures to ensure a unified and effective testing approach .

  • Troubleshoot, document, and assist in root-cause analysis.

  • Leverage available data to identify or predict issues via SQL, POSTGRES, or other data querying and analysis languages and tools.

    About U-Haul IT Team:

    The technology staff at U-Haul understands that exceptional software and systems designs are integral to not only serving our users but enabling us to be the leaders in software development within our industry. Ability to quickly pivot as demands arise are supported by a foundation of emphasis on Agile team collaboration that are key to delivering world class solutions. No idea too small, no endeavor too big as we embrace the mantra everyone is capable to contribute value and that the total effectiveness of a group interacting with one another is far greater than the sum of its parts. Our work environment promotes self-management with flexible hours as well as full-time work from home.

    Requirements:

  • 1-3 years of software development, testing, and/or technical support/troubleshooting/research & analysis experience or degree in related field (Computer Science/Computer Information Systems/Software Engineering)

  • Must have excellent communications skills (verbal and written) and be detail oriented.

  • Must have excellent time management skills, be able to multi-task, and have exceptional organizational skills.

  • Must have a strong interest in technology and its advancement and be able to translate technical terms and processes to the appropriate audience.

  • Familiarity with the Software Development Life Cycle, Agile Development, and SCRUM principles.

  • Must be able to work independently, take initiatives with projects, and be self-motivated.

  • Experience testing or working with: UX, Web Applications, Web APIs/WCF Services, Stored Procedures.

  • Must be a U.S. citizen or have proof of U.S. employment authorization for this position.

    Preferred Skills:

Experience using Azure DevOps, SQL, and C#.

Perks of joining the U-Haul fleet:

Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members becomes the happiest and healthiest they can be.Here are just some of the programs U-Haul has available:

  • Full Medical coverage

  • New indoor fitness gym

  • Onsite medical clinic for you and your family

  • Career stability

  • Opportunities for advancement

  • Valuable on-the-job training

  • Prescription plans

  • Dental & Vision Plans

  • Business and travel insurance

  • YouMatter Employee Assistance Program

  • Paid holidays, vacation, and sick days

  • Employee Stock Ownership Plan (ESOP)

  • 401(k) Savings Plan

  • Life insurance

  • Critical Illness/Group Accident

  • 24-hour physician available for kids

  • Subsidized gym/ membership

  • MetLaw Legal program

  • MetLife auto and home insurance

  • Discounts on cell phone plans, hotels, and more

  • LifeLock identity Theft

  • Tuition reimbursement program

  • Free online courses for personal and professional development at U-Haul University

  • Savvy consumer wellness programs- from health care tips to financial wellness

  • U-Haul Federal Credit Union

    AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future. This policy will not apply to team members hired before February 1, 2020.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

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