ABOUT THE ROLE

*Location: Saginaw, Michigan (On Site) *

Are you good at handling all the details? Do you have a talent for figuring out solutions and keeping people on track? This could be a great fit for you!

As an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, you'll work on a team of friendly, capable and supportive associates to facilitate the vehicle buyback process for auto manufacturers. In your role, you'll follow up with auto dealers and auction houses, letting them know what actions they need to take and confirming current vehicle status. You'll manage all the paperwork surrounding the auction process.

We're looking for someone who will be very thorough and pay strong attention to detail while processing important documents.

No automotive experience needed! We'll train you on everything you need to know.

What to Expect

Are you curious what a typical day looks like? What qualities can help you most in this role? The kind of support and fulfillment you can find?

One of our Administrative Coordinators shares her thoughts: https://bit.ly/3PZc8Br{target="_blank" rel="noopener"}. 

What You'll Do

• Call dealerships and auction houses to coordinate the auction process
• Arrange transportation to auction
• Create and send auction packets
• Audit disclosure paperwork to ensure compliance with lemon laws
  • Identify, research and resolve problems with documentation
  • File and organize incoming documents
  • Ensure accuracy within printed and digital files
• Manage the hold title process
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Location

This is an on-site position in Saginaw, Michigan. Being on site gives you space to connect with those around you. See what it's like working on our campus:

(direct link to video: https://bit.ly/MorleyOnSite{target="_blank" rel="noopener" aria-label="Link https://bit.ly/MorleyOnSite"})  

• Friendly, casual environment  
• Corporate office in Saginaw Township, close to shopping and restaurants 
• Access to free on-site workout facility  
• Perks like tickets to local events 

Questions Before You Apply?

Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com{target="_blank" rel="noopener"} | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).

SKILLS FOR SUCCESS

• Good communication, organizational and problem-solving skills
• Strong attention to detail 
• A positive, self-starter attitude 
• Works well with a team
• Proficiency in typing and Microsoft Office programs
• Able to learn new computer programs as necessary

Eligibility Requirements

• Able to work on site in Saginaw, Michigan, daily
• High school diploma or equivalent
• One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
• Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!)
• Must be able to stick to the schedule reliably

Nice to Have

One or more years of experience in administrative roles (Banking, mortgages or co