You could say we're at the center of the center.

Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.

Job Overview

Position Schedule: Full-Time

Global Security Services is responsible for coordinating and administrating Firm Wide Physical Security Systems, Program Communications, Control Center Operations; Global Security Vendor Operations. Physical Security/Control Center Manager responsibilities cross a variety of functional areas to include: Global Security project coordination; physical security system operations and maintenance; Home Office, Branch Office, Home-Based Associate and Travel protective intelligence gathering; implementation of communication strategies; compliance/audit support; third party operations and contract oversight; Canada Home Office security systems; coordinating advanced protective intelligence monitoring programs and processes.

What you"ll do...

• Operational management of personnel to include 24/7 on-site Security Control Center Leaders (2) / Associates (9); and third party Physical Security System Contract vendor (3).

• Serve as Physical Security Systems Administrator. Systems currently include, but are not limited to:

• U.S. and Canada Incident Reporting systems

• PESA (Police Emergency Silent Alarm) for Branch Offices

• Home Office Access and Fire

• Everbridge Communications

• DataMinr Communications

• Campus Radio

• Computer Aided Dispatch System (CAD)

• Physical Security System Tracking, Reporting and LifeCycle Maintenance

• Visitor Management

• Develop, coordinate and manage the distribution of department communications, and collection of statistical data for department division service receivers.

• Analyze and Manage Business Continuity planning data, Regulatory and Due Diligence Documentation.

• Design, develop, and implement efficient reporting and tracking systems that will collect and report key measures and data.

• Manage physical security inventory and project development for reducing Firm risk.

• Manage Compliance and Internal Audit support process.

• Coordinate responses to internal/external event requests for Security services

• Department expense code development and management of physical security program, and department program licensing.

• Manage and evaluate performance of third party Global Security vendors.

• Coordinate privacy request documentation with Legal Division.

• Assess, develop, coordinate and implement all Global Security physical security equipment projects.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: $81,750 - $139,191

Hiring Minimum: $81750

Hiring Maximum: $139194

Skills/Requirements

What you'll need...

• BS/BA degree

• 10-years of relative experience with increasing levels of responsibility in private security, law enforcement, military or other related fields.

• Valid driver's license

• Project management with experience coordinating multiple projects simultaneously

• Advanced organizational skills

• Ability to evaluate and establish priorities, then implement plans to accomplish them

• Highly collaborative.

• Advanced written and verbal communication skills required, including the ability to convey technical

Candidates are expected to work daily on-site in our St. Louis home office location.

Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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