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BioFire Diagnostics, LLC. Account Manager - Memphis in United States

Primary Duties

Business Development and Execution:

  • Create and execute business plan to achieve or exceed territory growth per company plan and drive new business revenue through selling new instruments and reagents:

  • Develop strategy and individual responsibilities to close sales of all high value targets.

  • Maintain existing customer business to minimize lost business.

  • Manage pipeline to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan.

  • Coordinate activity of other field sales personnel in context of business plan.

  • Monitor monthly sales as reported in Tableau for accuracy and adjust action plans to account for shortages towards goal achievement.

  • Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy

Product and Technical Sales:

  • Provide technical expertise/assistance in product line as required in sales process.

  • Support and/or deliver key sales presentations/demonstrations where required.

  • Communicate with customers on product line technical issues where required.

  • Work collaboratively in a matrix environment with Regional and US Product Specialists for all product franchises including Microbiology, Molecular, Immunoassay and Vision Suite.

  • Leverage timely and effective engagement of Product Specialists, Service, Marketing and other internal personnel to progress, advance and close Opportunities within Region.

Relationship Management

  • Develop relationships with key customers/opinion leaders within defined territory.

  • Identify and develop key opinion leaders/reference sites within defined region.

  • Establish relationships with these identified opinion leaders/reference accounts.

  • Leverage relationships to expand existing business within defined region.

  • Channel competitive information gathered in field to marketing and sales teams.

  • Implement and participate in pilot projects with new product launches.

    Administrative Responsibilities:

  • Conduct quarterly business reviews with the Product Specialists and other supporting sales associates.

  • Submit expense reports on a weekly basis

  • Maintain customer records in CRM on a daily basis for all accounts in their database

  • Close all appointments with notes and update milestones on a daily basis.

  • Achieve minimum forecast accuracy for US dollars on a monthly basis performance expectatios.

  • Perform other duties as assigned.

  • Perform all work in compliance with company policy and within the guidelines of bioMérieux Quality System.

    Training and Education:

    Required:

  • Associates plus a minimum of 5 years of clinical diagnostic sales.

    Preferred:

  • Bachelors preferred plus a minimum of 3 years of clinical diagnostic sales .

    Experience:

  • Capital and Reagent sales experience within clinical laboratory preferred

  • Proven and documented track record in exceeding territory Capital and Reagent goals

  • Proven and documented track record of consistent top finishes within sales team

    Knowledge, Skills, and Abilities:

  • Knowledge of clinical lab operations preferred, not required.

  • Work in a matrix environment with Account Managers, Region Sales Directors, Product Specialists and other bioMérieux colleagues.

  • Collaborate and coordinate in order to close business system wide.

  • Ability to describe and explain highly detailed technical information to multiple buying influences including laboratorians, C-Suite, physicians, stewardship teams, IT, and other buyers

  • Proficient in operation of Microsoft Windows and Office Suite of products

  • Formal sales competency training courses preferred (i.e. Miller Heiman, Strategic Selling, BASE)

  • Excellent verbal and written communication skills. Ability to clearly communicate with key internal and external stakeholders.

  • Excellent presentation skills. Adept at using multi-media presentation tools.

  • Proficient in CRM Salesforce preferred

  • Excellent selling, organization, communication, and presentation skills required.

  • Team player attitude: ability to build consensus among team members/collaborate with other

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