At Holiday Inn Express, we believe that a great stay begins with a clean and comfortable environment. As a leading hotel brand in Walla Walla, Washington, we are committed to providing our guests with exceptional service and a memorable experience. We are currently seeking a dedicated and experienced Lead Housekeeper to join our team and help us maintain our high standards of cleanliness and guest satisfaction.

Position Overview: As the Lead Housekeeper at Holiday Inn Express in Walla Walla, you will play a crucial role in ensuring our guests enjoy a clean and inviting atmosphere during their stay. You will lead a team of housekeeping staff to maintain our rooms and public areas, while also delivering exceptional customer service. We are looking for an individual who is fluent in both English and Spanish, has 3 to 5 years of relevant experience, and can work on weekends and holidays.

Benefits:

• Pay: $17.50 - $19.50/hr
• Sign on Bonus of $250! (paid after 90 days)
• Medical/Dental/Vision benefits after 90 days
• Paid vacation and holiday pay
• Monthly incentive bonuses
• Employee Hotel Discounts on IHG Hotels worldwide!
• Referral Bonuses
• Full time available
• A supportive and collaborative work environment.

Key Responsibilities:

• Supervise and lead a team of housekeeping staff to ensure the cleanliness and orderliness of guest rooms and public areas.
• Train, mentor, and motivate housekeeping team members to uphold our high standards of cleanliness and service.
• Inspect guest rooms to ensure they meet our cleanliness and quality standards.
• Maintain inventory of cleaning supplies and equipment, and place orders as needed.
• Handle guest requests and concerns promptly and professionally.
• Collaborate with the hotel management team to ensure smooth operations and exceptional guest experiences.
• Perform quality control checks to ensure consistency in cleaning standards.
• Assist with scheduling and coordinating housekeeping staff to meet guest demands, including weekends and holidays.

Qualifications:

• Fluent in both English and Spanish.
• 3 to 5 years of housekeeping experience, with at least 1 year in a supervisory or lead role.
• Excellent communication and leadership skills.
• Strong attention to detail and a commitment to maintaining cleanliness standards.
• Ability to work weekends and holidays as required.
• Exceptional customer service skills.
• Knowledge of cleaning products and techniques.
• Reliable and punctual.

f you are a dedicated, detail-oriented individual who is passionate about providing exceptional service and has the required qualifications, we would love to hear from you. Join our team at Holiday Inn Express in Walla Walla, Washington, and be a part of our commitment to delivering outstanding guest experiences.

Please submit your resume or apply in person at 1433 W Pine Street.

This property is professionally managed by Lincoln Asset Management and there is flexibility and career advancement opportunities to those who wish to make Hospitality their career. https://www.lamhotels.com/{rel="nofollow"}

We are an equal opportunity employer.